Front Desk or Help Desk is one of the most important modules of the entire package; this can also be termed as OPD. This module has following sub modules & helps the front office to execute the following functions.

• Record & maintain Patient Medical Profile, relevant Social & historical details, referral    doctor, etc.
  
• OPD Appointments, IPD Admission Request, and Admission from Multiple Sources,    Ward-Bed Assignment, Transfer, Discharges, Gate Pass for Relatives, etc.
  
• Resource Availability Views -Doctor/Bed/Nursing-Staff/ Equipments.
  
• Print Admission Slip, Filling of Activity Chart, Filling up Insurance Form.
  
• Doctor Visit charges.
  
• IPD/ OPD Billing Estimates.
  
• Database of Frequently asked questions related to IP/OPD
  
• Advance Receipts / Refund Receipts for the IPD
  
• New Registration receipts or Renewal of Registration receipts for OPD
  
• IPD Outstanding Reports for the Day at any point of time
  
• IPD Patient Bill Update for the Day at any point of time.
  
• Medi claim – DHS forms to be filled and all its procedures to claim from Govt. to be    shown in Display. Also the same for Company Credits and Insurance tieups